1. Question Overview
This question evaluates your understanding of what factors influence how testing is performed for a specific test object. ISTQB emphasizes that testing depends heavily on the context, including domain, risks, users, and constraints.
Question:
Which of the following is MOST likely to impact how testing is performed for a given test object?
- a) The average level of experience of the organization’s marketing team
- b) The knowledge of users that a new system is being developed for them
- c) The number of years’ experience of the members of the test team
- d) The end user’s organizational structure for a commercial music streaming application
이 문제는 테스트 수행 방식에 실제로 어떤 요인이 영향을 미치는지를 묻습니다. 테스트 프로세스는 사용자 특성, 도메인, 산업, 규정 등 실질적 요소에 따라 달라지며 테스트 팀의 경력이나 마케팅 정보 등은 그 영향력이 크지 않습니다.
✔ Correct Answer: d) The end user’s organizational structure for a commercial music streaming application
2. Why Option (d) Is Correct
The end user’s organizational structure directly affects:
- how the application will be used
- user roles and permissions
- workflow, communication paths, and access levels
- risk areas and required test scenarios
Testing must reflect real-world usage. In a commercial music streaming application, different user groups (administrators, listeners, content managers, premium users) affect test conditions, workflows, and priorities.
엔드 유저 조직 구조는 실제 사용 방식에 영향을 주기 때문에 테스트 케이스 구성, 사용자 시나리오, 접근 제어 테스트 등 테스트 방식에 큰 영향을 준다. 즉, 테스트 방법론·범위·관점이 달라지므로 가장 중요한 요인이다.
3. Why the Other Options Are Incorrect
Option (a)
a) The average level of experience of the organization’s marketing team
Marketing experience is unrelated to how the software is tested. It does not influence risk, architecture, or user workflows.
- 마케팅 팀의 경험 수준은 테스트 설계나 수행 방식에 영향을 거의 주지 않는다.
Option (b)
b) The knowledge of users that a new system is being developed for them
User awareness does not change how testing is performed; it only affects communication or expectations.
- 사용자가 새 시스템 개발 사실을 아는지 여부는 테스트 방식과 무관하다.
Option (c)
c) The number of years’ experience of the members of the test team
Experience may affect efficiency, but not the overall testing approach required for the system.
- 테스터 경력은 생산성에 영향을 줄 수는 있지만 테스트 방식 자체를 바꾸는 요인은 아니다.
4. Key Study Notes
- Testing is context-dependent
- Domain, user groups, organizational workflows influence test design
- Non-technical factors (like marketing or user awareness) rarely affect test execution
- Testing approach must reflect real user behavior and structure
- 테스트는 도메인·사용자 구조·사용 방식에 따라 달라진다
- 실제 사용 환경이 테스트 방식을 결정하는 핵심 요인이다
5. Conclusion & Call to Action
The end user’s organizational structure has the most significant impact on how testing is performed, because testing must reflect real operational usage. (refer to FL-1.4.2)
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